Central Service Week | Only with great products and excellent after-sales service can you shop with peace of mind.
2024-07-31
We firmly believe that after-sales service is the lifeblood of any enterprise—only by delivering it with genuine dedication can we earn our customers’ trust and respect. Over the years, the Zhonghuan After-Sales Service Team has gone all out to honor our service commitments through concrete actions, continuously elevating the quality of our after-sales support, refining our service system, and ensuring the safety and success of our customers’ R&D and experimental operations.
June 2024
Central After-Sales Service Week
Location: Lianhua Campus, Kunming University of Science and Technology
Event Venue
During this event, the Zhonghuan After-Sales Service Team conducted free inspections of all laboratory equipment, including box-type furnaces and tube furnaces, identifying and rectifying any issues that had arisen during operation. Special attention was given to older equipment in service for 10 years or more, with a focused review to detect operational faults and safety hazards. For issues such as loose or jammed components, worn power cord sheathing, and other potential risks, after-sales technicians not only identified the problems but also carried out immediate repairs and reinforced protective measures for the power cords. When equipment components were found to be aged or damaged, they were replaced; and for cases where electrical components had severely deteriorated, the team recommended scrapping the equipment following thorough testing. Scrapped equipment was duly registered and reported to expedite the disposal process, thereby ensuring the safe and reliable operation of all laboratory equipment.
After-sales service event photos 
After-sales service event photos
In addition, the maintenance personnel of the central electric furnace conducted training on the daily maintenance procedures for the equipment to ensure that students can operate it correctly and safely. The training covered the equipment’s basic structure, safety operating procedures, demonstration of operational workflows, fault identification and troubleshooting, key points for routine maintenance, emergency response measures, operational precautions, as well as a Q&A and interactive session.
Contact Information
Address: No. 11 Shuangchuan Road, Tianjin Beichen Science and Technology Park
Muffle Furnace Series
Tube Furnace Series
Drying Oven Series
WeChat Official Account
Customer Service QR Code